Frequently Asked Questions
Thank you for visiting us. The following is some questions we have been frequently asked, we are listing here for your reference. If you have question(s) not listed here, please contact us at your convenient time, and we will reply you within 12 hours.
Frequently Asked Questions
1. How can I obtain price and shipping cost?
Reply: please send e-mail to us for quotation, or fill in on-line order and send to us, we will reply you within 24 hours.
2. How to pay?
Reply: for private buyer or small amount order, we suggest paypal; for organization buyer or big order, we could accept paypal, official bank transfer or letter of credit.
3. What's the lead-time for delivery?
Reply: for conventional items, we will deliver the cargo within 15-20 days after deposit is received. For unconventional items, we will discuss with the buyer on lead-time to develop; we will not start the production before receiving the customer’s approval on solution and delivery time..
4. How long we could receive the goods?
Reply: please refer to our shipping policy.
5. What's the warranty?
Reply: please refer to our warranty policy.